· Bridgestone Select Tyre & Auto claims Gold for Independent Car Servicing in Reader’s Digest Quality Service Awards.
· Network continued to be recognised for customer service in the Tyre Retail category with Silver award.
· Double accolade highlights how Australians can continue to ‘Go with Confidence’ through Bridgestone Select Tyre & Auto.
ADELAIDE, South Australia (15 November 2024) – Bridgestone Select Tyre & Auto continues to go from strength-to-strength as a convenient, trusted tyre and auto service provider with its latest accolades, Gold in Reader’s Digest’s Quality Service Award for Independent Car Servicing, and Silver in the Tyre Retailer category.
The network of more than 200 Bridgestone Select Tyre & Auto stores throughout Australia continues to build on the strength of Australia’s most trusted tyre brand, Bridgestone, and instil confidence with motorists by providing complete transparency through the Bridgestone Tech Check platform.
The Reader's Digest Quality Service Awards celebrate businesses that consistently go above and beyond to provide outstanding customer service, with research conducted by independent research firm, Catalyst.
According to Bridgestone Australia & New Zealand Managing Director, Heath Barclay, the recognition across both categories speaks to the incredible commitment of the network.
“This is a huge achievement for the Bridgestone Select Tyre & Auto Network. Winning Gold in the Independent Car Servicing Category highlights that that we are known for more than tyres, and our transparent, expert service goes across tyre and auto servicing needs,” Mr Barclay said.
“The double accolade highlights how the Bridgestone Select Tyre & Auto network is prioritising our customers and ensuring they have a seamless experience throughout the whole process.
“These awards are a testament to the dedication of our entire network, and we’re immensely proud of their continued efforts,” he added.
The national network of Bridgestone Select Tyre & Auto recently opened its 200th store and continues to focus on delivering transparent, expert advice and going above and beyond for customers, living up to the ‘Go with Confidence’ tagline.
A key part of this customer promise is the use of Bridgestone Tech Check, which sees customers receive a 60-second video via SMS directly from the technician working on their car, showing them an expert’s viewpoint on what needs repairing now, and what can wait.
“We set out to re-define what automotive servicing looked like to the customer, and the Gold Quality Service Award is validation that we are not only living up to their expectations, but exceeding them,” Mr Barclay said.
“Australians can go with confidence with Bridgestone Select Tyre & Auto network knowing it’s home to Australia’s Most Trusted Tyre brand for 11 years running, and the home of transparent, convenient and quality service for tyres and mechanical servicing.”
The Bridgestone Select Tyre & Auto network is complemented by a further 150 Bridgestone Service Centre locations throughout regional locations to offer the complete array of passenger, SUV and 4x4 and light commercial tyres for all applications, such as the fuel-saving Ecopia range, Turanza touring tyres, performance-based Potenza products, Alenza SUV products, and the Dueler 4x4 and off-road range.
About Bridgestone Australia Ltd.
Bridgestone is a global leader in tyres and rubber, and is building on its expertise to provide solutions for safe and sustainable mobility. In Australia, Bridgestone Australia Ltd. offers a range of services and solutions to all segments of the Australian market to deliver social value and customer value. Bridgestone’s extensive range of quality tyres is complemented by the provision of mechanical and fleet services through the company’s nationwide retail network of Bridgestone Select and Bridgestone Service Centres, mobile service provider Lube Mobile, and the manufacturing and sale of quality retreads through Bandag Pty Limited. Bridgestone offers a diverse product portfolio of premium tyres and advanced solutions backed by innovative technologies, improving the way people around the world move, live, work and play.